This Privacy Policy describes how Milan Matrimony Services (“Milan”, “we”, “our”, or “us”), a matrimonial technology and services provider based in Maharashtra, India, collects, uses, stores, shares, and protects personal information through the Milan Matrimony App, website, and related applications.
By accessing or using the Milan Matrimony App or any application developed, owned, or controlled by Milan Matrimony Services, you consent to the practices described in this Privacy Policy.
This Privacy Policy applies to:
Independent matchmakers using Milan’s platform may operate under different brand names; however, data collected through such applications is governed by this Privacy Policy.
We may collect the following categories of information:
Information may be provided directly by Users, matchmakers, or matchmakers’ clients on behalf of Users.
Milan Matrimony Services operates a centralized matrimonial technology platform that supports multiple applications, including the Milan Matrimony App and various white-labeled or co-branded apps offered to independent matchmakers.
All data collected through these applications is stored and managed within Milan Matrimony Services’ centralized systems and databases.
As part of this unified platform:
This data sharing occurs strictly for lawful matrimonial matchmaking purposes and is governed by platform permissions, access controls, and internal policies.
Independent matchmakers using Milan Matrimony Services’ platform act as service providers for their respective clients.
Matchmakers are granted limited, role-based access to user data strictly for the purpose of providing matchmaking services. They do not own, control, or independently store platform data.
Milan Matrimony Services remains the data controller and administrator of all personal information processed on the platform.
We use collected information to:
We do not sell personal data to third parties.
Personal information may be shared:
We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction.
However, no system can guarantee absolute security, and Users acknowledge and accept this inherent risk.
Users are responsible for maintaining the confidentiality of their login credentials.
Users are advised to exercise caution while sharing personal or contact information with other Users and during any offline interactions.
Milan Matrimony Services does not conduct background verification and is not responsible for conduct occurring outside the platform.
We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Deleted profiles may remain in backups or logs for a limited period as required by law or operational needs.
Users may request access, correction, or deletion of their personal data, subject to applicable laws and legitimate business requirements.
Requests may be submitted through the App or designated contact channels.
The App may contain links to third-party websites or services. Milan Matrimony Services is not responsible for the privacy practices or content of such external sites.
Milan Matrimony Services may update this Privacy Policy from time to time. Revised versions will be made available on the App or website.
Continued use of the platform after such updates constitutes acceptance of the revised Privacy Policy.
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Maharashtra, India.